

Fees depend on the complexity of your return. We tell you the cost before you agree to any service.
Some clients choose to have preparation fees deducted from their refund through a refund transfer product. Availability and any bank fees depend on your return, and we explain the terms before you agree.
Most e-filed returns with direct deposit are processed by the IRS within about 21 days. The IRS sets the timing, so we can’t guarantee it.
Your documents are transmitted and stored using encrypted systems, and only our team accesses them to prepare your return.
Only if you check the text-message box on our form: appointment reminders, requests for documents, and filing status updates. Frequency varies, up to 10 messages per month, and message and data rates may apply. Reply STOP to opt out or HELP for help. We don’t send promotional texts.
No. Consent to text messages is not a condition of purchase. You can reach us by email or phone instead.